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Do I need to contact the host before my arrival?

We recommend messaging your host a day or two before arrival using the OnBuoy Inbox. Clarify questions and allow hosts to prepare. Keep all communication on-platform to protect privacy, ensure coverage, and maintain a clean record tied to your booking.

OnBuoy prides itself on being a community marketplace, connecting boaters with private dock and mooring owners. This means fostering a culture of respect and clear communication between members of the OnBuoy community.

To ensure a smooth and enjoyable stay, we recommend that guests contact their hosts using the Inbox feature on the OnBuoy website a day or two before the start date of their reservation.

This simple courtesy allows you to clarify any questions you may have about the mooring or surrounding area, and gives the host a chance to prepare for your arrival.

OnBuoy Inbox

For the safety and well-being of all our members, we kindly ask that all communication between guests and hosts be done exclusively through the Inbox feature on the OnBuoy website. This ensures the protection of OnBuoy members’ privacy and ensures insurance coverage remains valid in case of an unexpected event.

By keeping all communication on-platform through the Inbox, you're contributing to a safe and enjoyable experience for everyone who is in the OnBuoy community!