At OnBuoy, the trust and safety of our community is our top priority. We take several measures to ensure that community members can feel confident about using the moorages in our community:
- Professional Inspections: All OnBuoy moorages are required to undergo annual inspections by qualified professionals. These inspections assess the overall condition of the moorage, including the structural integrity of the dock or mooring system, proper functionality of any equipment provided, and compliance with safety regulations.
- Host Responsibility: All OnBuoy hosts are required to maintain their moorages in good working order and address any potential safety hazards promptly.
- User Reviews: The OnBuoy community encourages guests to leave reviews for their experiences with different moorages. This can provide valuable insights into the condition and overall quality of the moorage as well as any environmental considerations like water currents, underwater obstructions to be aware of, or behavior of the moorage in windy conditions.
Here's how you can contribute to a safe experience:
- Review Moorage Details: Carefully read the moorage description on your reservation confirmation. This will often outline any specific instructions or safety information from the host.
- Inspect the Moorage: Upon arrival, take a moment to visually inspect the moorage and ensure everything appears secure and in good condition. Use the OnBuoy Inbox to snap a photo of the moorage when you arrive and again when you are departing. This provides a record of how you found the mooring equipment and how you left it.
- Tie up carefully and avoid “pull tests.” When securing your vessel, ease the load gradually and never perform a hard “pull test” on the buoy. Sudden strain can damage the moorage equipment and create unsafe conditions for you and future boaters. Please also note that guests are responsible for any damage caused by misuse or knowingly overloading a moorage.
- Communicate with the Host: If you have any concerns about the safety of the moorage, don't hesitate to contact the host directly through the OnBuoy Inbox feature.
